The Twixy charter, our values
Twixy aims to become a trusted partner, offering quality services based on expertise, total transaction security and win-win solutions.
At Twixy, professionalism combined with authenticity in relationships puts people and their environment at the heart of everything we do.
To reflect Twixy's values, employees commit to
- Work with care and rigor to meet customer expectations while safeguarding the employer's interests
- Avoiding conflicts of interest by putting customers' interests at the heart of our approach
- Coordinate all the steps involved in marketing a property, right through to finalizing the sale
- Accompany each customer with attention during visits and right up to the signing of the deed of sale
- Adopt a transparent approach in all interactions with customers and employers.
- Promote collaborative work by sharing relevant information with the Twixy team
- Communicate regularly with customers and management on activities and special events
- Refer customers to a specialist if their mandate exceeds their competence
- Keep your knowledge up to date and train to meet the needs of a changing sector
- Respect the confidentiality of customer and company data
- Comply strictly with current legislation and standards
- Refusing any gift or benefit without informing the employer
- Do not respond to press requests without your employer's authorization
- Adopt eco-responsible and exemplary behavior, by committing to sustainable practices.
